Shipping & Returns

**CHRISTMAS SHIPPING & OFFICE CLOSURE** 

Over the Christmas period Genr8 Printing will be closed from 20th of December and re-open the 6th of January 2020. So, what does this mean for your orders? 

This means our last orders will be taken on the 18th of December 2019. Any orders made after this date will be printed and ready for collection/delivery when we re-open in the new year.  

If you are looking to get something printed as a gift for Christmas, or need the item early in the new year, be sure to get in touch as early as possible to make sure we can get this done for you. From everyone here at Genr8 Printing, we wish you a Merry Christmas and Happy New Year. 

Pick Up In Store 

As we are located in Newcastle, NSW we offer pick up in store at no charge. Once your order is complete and ready we will send an email notification to collect your order. 

Our address is 69 Cowper St Wallsend, NSW 2287, Australia.

Standard Shipping

 Total Order Flate rate - Standard
$0.00 - $99.99 $10
$100.00 - $199.99 $15
$200 + $20

 

Shipping times can vary from postcode to postcode, head to www.auspost.com.au

Express Shipping

 Total Order Flate rate - Standard
$0.00 - $99.99 $15
$100.00 - $199.99 $20
$200 + $25

 

Shipping times can vary from postcode to postcode, head to www.auspost.com.au

International Shipping

We don't currently ship overseas, however if you aren't in Australia and would like to purchase an item from us, get in contact with us here and we can give you a quote on shipping.

Processing Times

From the time we receive your print ready files we endeavour to have your job printed within 48 hours.

Not sure if your files are print ready? Read more here.

Tracking 

Once your order has shipped from our offices, we will email through a shipping notification what will include a tracking number. Visit the www.auspost.com.au website and enter your tracking number.

Returns

Unfortunately, due to the nature of our work we do not offer returns and/or refunds.

If you have received your order and are not 100% satisfied, please don't hesitate to get in touch with us. We would love to make this right for you.

Have another question on shipping you don't see answered? Contact us here.