Shipping & Returns

 

Local Pick-Up

Last day to place your order to pick-up from our office is Monday 21st December.

Standard Delivery 

Please choose express shipping, with our current delays in production, we cannot guarantee standard shipping will make it to you by Christmas. 

Express Delivery 

Last day to place your order for express delivery is Thursday 17th December.

**Please Note due to the current Australia Post below, we cannot guarantee delivery before Christmas. However, we will be following the Australia Post Christmas Cut-Off dates for shipping and can guarantee your parcels will be sent by those dates. Read more here: https://auspost.com.au/christmas 

Pick Up In Store 

As we are located in Newcastle, NSW we offer pick up in store at no cost. Once your order is complete and ready we will send an email notification to collect your order. 

Our address is 18 Council St Wallsend, NSW 2287, Australia.

Standard Shipping

 Total Order Flate rate - Standard
$0.00 - $99.99 $10
$100.00 - $199.99 $15
$200 + $20

 

Shipping times can vary from postcode to postcode, head to www.auspost.com.au

Express Shipping

 Total Order Flate rate - Standard
$0.00 - $99.99 $15
$100.00 - $199.99 $20
$200 + $25

 

Shipping times can vary from postcode to postcode, head to www.auspost.com.au

**Shipping for larger/bulkier items may be extra and will be calculated at checkout.

International Shipping

We don't currently ship overseas, however if you aren't in Australia and would like to purchase an item from us, get in contact with us here and we can give you a quote on shipping.

Processing Times

From the time we receive your print ready files we endeavour to have your job printed within 48 hours.

Not sure if your files are print ready? Read more here.

Tracking 

Once your order has shipped from our offices, we will email through a shipping notification what will include a tracking number. Visit the www.auspost.com.au website and enter your tracking number.

Returns

Unfortunately, due to the nature of our work we do not offer returns and/or refunds.

If you have received your order and are not 100% satisfied, please don't hesitate to get in touch with us. We would love to make this right for you.

Have another question on shipping you don't see answered? Contact us here.